This IDC study is one in a series of IDC Customer Needs and Strategies studies that examine the ITPPM market. This study focuses on SAP's ITPPM offerings, its positioning relative to the overall market, and some of the issues confronting its customers via two user case studies to exemplify evaluation, adoption, and future plans for use of SAP RPM. In the case studies, a local government agency and an enterprise bank leverage SAP's ITPPM technology in conjunction its financial management and other ERP applications.
"There is little leeway for poor IT decision making as companies deal with 10–60%+ fewer resources than they had 12–18 months ago," said Melinda Ballou, program director for IDC's Application Life-Cycle Management (ALM) service. "These are not 'nice to have' capabilities. Effective decision making for IT projects and programs is a matter of survival in the current economic and regulatory climate."
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