This IDC study discusses and quantifies the consulting and systems integration (C&SI) opportunities around SAP, Oracle Applications, PeopleSoft, Siebel, and Microsoft Business Solutions in Western Europe in 2004. The C&SI ecosystem of an ISV consists of the C&SI revenues of the ISV itself, and services revenues that partners obtain in engagements directly linked to the ISV's applications.
SAP represented by far the largest services opportunity in Western Europe in 2004, with its C&SI ecosystem being a little over three times as big as the combined Oracle Applications and PeopleSoft C&SI opportunity. However, as SAP really dominates Germany, the situation in the rest of Western Europe is much closer, with the SAP C&SI ecosystem alone being almost twice as big as the combined Oracle Applications and PeopleSoft opportunity.
"SAP's and Oracle's services strategies are quite similar, and are to support their software businesses rather than to grow their services arms," said Erik Bruin, research manager, European Services. "PeopleSoft's strategy was a little different last year as the company had given services the number 1 priority for the year to come, just before its acquisition by Oracle. Microsoft Business Solutions only takes care of a very small portion of its consulting and systems integration ecosystem. Although this strategy may look very different from the services strategies of the other four ISVs taken into consideration, it is in fact quite similar to their SMB strategies towards services — to leave the services opportunity as much as possible to the reseller."
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